The orders will be arranged between Monday and Saturday.
● Standard Shipping (6-15 days). *Please note: These are only estimated delivery times, so does not guarantee a delivery date. Tracking your order: Our orders always include tracking information that is normally sent via email within 48 hours after the order has been shipped.
● NOTE: If you don’t receive our Customer Service team’s response for an extended period of time (24 hours on weekdays, 48 hours on weekend), please check your Contact email’s Spam folder. Our emails may have been filtered incorrectly by your email server/provider.
● We will contact the courier to confirm the package information, If the package is delayed. Also, we will contact the courier to resolve it and resend the package, If the package is lost.
● About taxes: we do not charge taxes and fees.
Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance. Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected. Please fill in your address in all details, otherwise, the package we mail to you will be returned to us, or we will just ignore your request to save everyone the trouble.
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